Contributes 30 years of diversified, international management experience, from various businesses of giant conglomerate Mitsui & Co.

Held senior-level positions in sales & marketing, finance & investments, trading, project development & implementation, and operations management, in the ICT and electronics business sector

Has worked extensively across Asia, North America, South America, the Middle East, Eastern Europe, Russia, and CIS countries

Was previously Chief Strategic Officer at Inspiro

Holds a BA in Political Science from Keio University, Tokyo, Japan

Drives our global sales and business development efforts

Manages delivery across 12 global operations

Champions quality methodologies: ISO 9001 & 14001, QS9000, Six Sigma, TQM, COPC

Has over 15 years of experience in BPO and Manufacturing

Was Head of Voice for the Hubs, ANZ Global Services

Was President and CEO of WNS GS Philippines

Holds a BS in Industrial Management Engineering from De La Salle University

Responsible for creating and implementing Corporate Governance measures, and strengthening compliance response windows

Spearheads Investor Relations

Contributes over 30 years of leadership experience in Operations, Finance, Accounting & Tax, Corporate Planning & Administration in different industries such as Telecommunications, and BPO at Mitsui & Co.

Worked extensively in various countries in the Asia-Pacific, European, and Middle East regions

Holds a degree in Foreign Studies from Tokyo University

Currently responsible for the service delivery of Asia-Pacific accounts

Contributes over 20-year experience in the contact center industry, managing programs for the Asia Pacific and North America regions

Extensive experience in operations, quality, and training

Lean Six Sigma certified practitioner

Started her customer service career in the banking industry, where she gained a deeper understanding of compliance & control, service excellence, and streamlining of processes

Holds an AB Psychology degree from De La Salle University

Drives financial strategy, operational finance, treasury, taxation, financial reporting, and analytics

Contributes more than 25 years of expertise in finance and accounting, legal, procurement, sales, and corporate planning

Previously Deputy Executive Manager at Saigon Precision overseeing finance, IT, logistics, purchasing, HR, management planning, legal, compliance and internal audit.

Holds a Bachelor of Business Administration degree from Aoyama Gakuin University, Tokyo, Japan

Heads Inspiro’s global marketing and corporate communication functions

Contributes 25 years of expertise in strategic communications, across various sectors

Has led multiple rebranding exercises, as well as client and recruitment marketing efforts

Responsible for our successful awards program, helping us win over 100 accolades

Holds a BA (cum laude) in Mass Communications from Enverga University

Builds trust and accountability by enhancing corporate governance, promoting ethical leadership, and ensuring compliance through robust management practices.  

Led global teams in sales account management, marketing, operations, crisis response, corporate governance, and talent management at KDDI Corporation, Japan.  

Over 22 years of global experience across North America and Europe in a variety of leadership roles.  

Earned a degree in Economics from Kwansei Gakuin University in Western Japan.

Extensive background in Business Development, Operations, and Quality

Previously responsible for the company’s Telco programs as Vice President for Operations

Held key leadership positions for Telco, Media, Healthcare, Utility, BFSI, Retail, and Technology programs

Leading CX advisor as a certified COPC coordinator and Lean Six Sigma practitioner

Holds a BA in Interdisciplinary Studies degree from the Ateneo de Manila University

Oversees service delivery across Inspiro and Infocom’s global sites 

Expert in quality methodologies  quality methodologies, utilizing ISO 9001 & 14001, Lean Six Sigma, and TQM to ensure top-notch service

Contributes fifteen years of leadership to drive operational excellence

Oversees operations and client management for Inspiro’s anchor account

Leads a multi-awarded service delivery team from the United States and the Philippines

Gold Stevie® Award winner for Customer Service Management Team of the Year

Gold Globee® Award winner for Customer Service and Success Executive Team of the Year

Contributes 20 years of experience in the contact center industry

Domain expert in media & entertainment, travel, and financial industries

Part of the core team that launched Telstra when they first outsourced to the Philippines

Holds a BS Psychology degree from Miriam College

Responsible for service delivery of various international accounts for Inspiro

Manages a global team from the United States, Nicaragua, Romania, and the Philippines

Brings over 20-years of experience from global BPO companies

Led teams to win various awards and citations from clients; Stevie® Award winner for Customer Service

Spearheads Inspiro’s new Business Analytics Solutions offering

Holds an MBA from the Ateneo School of Business

Brings over 15 years of proven leadership in legal governance and contract management. 

Leads strategic navigation through complex contractual challenges, safeguarding the company’s business interests. 

Oversees legal policies and frameworks, ensuring operational excellence across the organization. 

Holds a Bachelor of Laws degree from San Beda College of Law

Leads the company’s Excellence and Innovation Program, driving initiatives that foster continuous improvement and cutting-edge innovation.  

Directly manages key functions, including Training & Development, Quality Assurance & Operations Compliance, Business Excellence, and Process Excellence, ensuring alignment with corporate objectives.  

Brings over 20 years of leadership experience and operational expertise within the organization, leveraging a deep understanding of industry best practices.  

Holds a Bachelor of Science in Aeronautical Engineering, specializing in Aircraft Design, from PATTS College of Aeronautics.