BRINGING HOME THE BEST
We bring together the best in global methods and local values, to make our practices about people. Through over two decades, collaborating with leading brands in the Philippines, our exceptional CX (customer experience) solutions do more than secure satisfaction – we invite home loyalty, among you, your customers, and our community. Together, we are Infocom.
We lay on the table a level of dedicated service and attention that makes customers feel valued, supported, and comfortably at home, on every platform, communication channel, or device.
Our comprehensive support services and capabilities yield industry-leading Net Promoter Scores, because to us, IT and infrastructure issues are only opportunities to strengthen your digital home.
Our experienced crew wields top tools, like rich data analytics, to build real relationship bonds, getting customers exactly what they need and helping them realize they can have more.
SOCIAL MEDIA RESPONSE MANAGEMENT
Our social media experts absorb exactly what you want to say, using a cloud-based platform and analysis tools to memorably express your message and help you track everything in real time.